Pawn Portal gives every customer their own page to see and renew their pawns. And it gives you Maya, the AI that already runs the mornings at our three Calgary pawnshops.
From our own send-guard ledger, loan-book snapshots and approval logs, as of Sep 26, 2026 (18.9% vs 15.4% renewal rate on 3,627 loans). Results from our stores; yours will differ. How we count
A day with Maya
Loans forfeit because nobody called. Reviews sit unanswered. A lowball lands at 11:40 pm. That's not a staffing problem. It's a rhythm problem, and Maya runs the rhythm.
Maya reads your loan book, finds every loan coming due, and drafts a text for each one with a pay link to your Pawn Portal page. One text per loan per due date. Never before 8 am, never after 9 pm.
Every tierThat's it. 185 of our last 188 morning batches went out with one tap. Hold any message you want to look at first, or switch the lane to automatic once you trust it.
Every tierThey tap the link, sign in with a texted code, and renew 30 days with a debit card. No phone call, no line at the counter, no forfeit.
Every tierEvery online payment is checked against your POS export, and the till is reconciled daily. At our stores: 65 days of closes checked, $188,902, every difference looked at.
Every tierNew Google and Facebook reviews get a reply drafted the way you'd write it. You approve, she posts. Angry ones come to you first.
Every tierOffers are answered overnight, never below the floor you set. Listings go out to Kijiji and Facebook Marketplace every morning, up to 20 a store.
StorefrontShe answers your store's calls and texts any hour from live stock, tells every caller she's an AI, and never quotes a loan. Anything she can't handle is waiting for you in the morning.
Full SuiteWhat renewed, what came in, what's leaking, and the one thing that needs you today. Full Suite adds the Closer: cash over the ceiling, till differences and unanswered buyers, fixed on your one "ok".
Every tier · the Closer in Full SuiteMeet Maya
The questions every owner asks us at the counter. Dev is an AI actor playing a pawnshop owner; the questions are the real ones, and so are Maya's answers.
Sound on. Captions are built in. Or text her yourself: 587-330-1228
Try it yourself
This is the real customer page with sample loans. Sign in with any 6-digit code, renew the chain, pay a layaway, ask Maya a question, and watch the payment land on the owner's side. Nothing sends and nothing charges.
Why it's different
Does it pay for itself?
extra renewals a month pay for Storefront. That's 13% of the loans you lose today.
Service fees only. Leaves out marketplace sales and time saved. The last line applies our stores' lift to your forfeits, as an illustration, not a promise.
From other owners
Pricing
Per store, per month, in CAD, plus GST. Month to month. Every line runs in our own stores today.
Keep loans renewing and the books honest.
Everything in Counter, plus selling.
The full stack we run ourselves.
Onboarding is normally one month's fee and covers the CASL step, mapping your books and your texting number. Also waived on annual plans, which get two months free. Rate locked 12 months from sign-up. Each extra store 20% off. First invoice when you go live.
Built by a pawnbroker
"Everything Maya does, she does at our counters first. If it doesn't hold up in our stores, we don't sell it to yours."
Shaheed Rana · owner, three Calgary pawnshops, serving customers since 1992
Start your free week
No. Maya works from the loan and payment exports your system already makes. We map it on the 20-minute call.
One guard sits in front of every text: one message per loan per due date, 8 am to 9 pm, daily caps, STOP honoured. Zero duplicates in 6,094 sends at our stores.
Every task starts as a draft you approve. Automate a task only after you've watched her do it well, and switch it back any time. She never quotes loan values and never sells below your floor.
No. Each shop gets its own separate instance and data, never pooled with anyone else's and never used to train anything.
A loan is "reminded" if our send-guard shows a text for it in the four days before its due date; its outcome comes from the next daily loan-book snapshots. 18.9% of reminded loans renewed vs 15.4% of the rest (3,627 loans, Aug 1 – Sep 26). The unreminded group isn't a random control, so treat it as a real-world comparison, not a trial. We'll show you the same panel for your store.